FAQ
1. How to place an order?
- You must pick a minimum of three items to be able to checkout
- First pick a menu item
- Select Meat Type if available
- Select quantity (If Sides/Add-Ons are different for each leave quantity as 1)
- Select Sides/Add-Ons (You can only select one Double option or one Rice type and Steam Vegetables)
- After making all the desired selections press Add to cart
2. How long do meals last for?
Answer: All meals are freshly made and can be stored in the fridge for 3 - 5 days and in the freezer for up to 8 weeks.
3. Where do you deliver?
Answer: Barrie, Innisfil, Cookstown, Alliston, Newmarket, Aurora, Bradford, Keswick, East Gwillimbury, Stouffville, Richmond Hill, Markham, King City, Maple, Vaughan, Woodbridge, North York, Toronto, Downtown Toronto, Scarborough, Pickering, Ajax and Whitby.
4. When do you deliver?
Answer: All orders that are placed will be fulfilled 48hrs after the order is confirmed. If there is a desired date requested that is after 48hrs it will be honoured as well.
5. What are the heating instructions/suggestions?
Answer: Meals stored in fridge can be microwaved for 3 - 5 minutes. (Heating times may vary)
Frozen meals can be microwaved for 5 - 7 minutes. (Heating times may vary)
6. What is the return/refund policy?
Answer: Once orders are placed all sales are final.